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Fan Guide
Here's everything fans need to know.
How do I login to Blocktickets?
What happens if I don’t receive my code to log in?
I don’t have my phone to receive the log in code. How do I log in?
How do I sign up for an account?
How do I buy a ticket?
Where can I find my events?
Where can I find my tickets?
When does the QR code on my ticket unlock?
Where can I find my ticket transfers?
Where can I find my ticket listings?
How can I edit or update my personal details on my account?
How do I change my phone number?
How do I withdraw funds and view my invoices?
How do I add my payment information?
What is the Blocktickets refund policy, and how do I receive my refund if one is issued?
I didn’t get a confirmation email, what do I do?
My ticket isn’t in my wallet, what do I do?
COVID-19 event impact policy